Get The Word

Customer Reviews
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    Everyone who comes to my home comments on how beautiful the blinds look and how much better it makes my home look.

    Thanks a bunch. Kudos to your wonderful team.

    Marcia R., Accokeek, MD
    Soft Romans    May 27, 2010
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    I was delighted that our problem could be fixed so quickly and easily.

    Moving the controls to the other side of the blind has made a big improvement!

    Susan T., Catonsville, MD
    Natural Romans    May 25, 2010
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    I am very pleased with the product and service of Next Day Blinds and have recommended them to my friends.

    Barbara S., Annandale, VA
    Natural Romans    May 25, 2010
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    Thank you for being one of the only companies in America of which I am aware with AWESOME, SUPERB, SPECTACULAR, customer service.

    I will never use any company other than Next Day Blinds.

    Deborah R., NW Washington, DC
    Honeycomb Shades    May 6, 2010
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    What's great about NDB is you stand by your brand and promise, "Exactly Right".

    Phil B., NW Washington, DC
    Premium Wood Blinds    February 10, 2010
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    I truly am very pleased with NDB...very well run organization and responsive to customers needs.

    Barbara S., Fairfax Station, VA
    Premium Wood Blinds    May 25, 2010
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    We would like to thank you for the wonderful experience we had dealing with the next day blinds family.

    Starting from the time we first entered your store till the completion of the installation of the blinds, the quality of the service that was rendered to us was par excellence.

    Ashish G., Manassas, VA
    Savannah Shadings    October 5, 2009
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    I just love working with NDB! I am treated courteously at every stage and everyone on staff is highly professional.

    Next Day Blinds is a company of outstanding quality - unfortunately a rarity these days.

    Carla N., Fairfax, VA
    Plantation Shutters    March 16, 2009
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    My only problem is if my wife wants more!

    Kenneth H., Leesburg, VA
    Honeycomb Shades    April 19, 2009
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    It was my first purchase at Next Day Blinds and was very happy with the exceptional service I received from Joyce (Shop at Home Decorator).

    She was very professional and very knowledgeable with the products and gave good advice.

    Ralph G., Purceville, VA
    Honeycomb Shades    March 8, 2009
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    Moving is stressful! Next Day Blinds employees were by far the best people to work with.

    Karen S., Columbia, MD
    Natural Romans    April 6, 2010
Independent Agency Ratings
Better Business Bureau
Angie's List Washington D.C.
Angie's List Baltimore
BBB Rating
Independent Agency Ratings
We established Next Day Blinds in 1993 with one purpose: to deliver premium-quality window coverings faster than others and at a better price. So from the beginning, customer satisfaction was much more to us than a mandatory marketing phrase; it's the promise at the very core of our business model.
To make sure we're delivering on that promise, we ask our customers to rate their experience (through independent, third-party surveys), using the results to guide our internal program of continuous improvement. Achieving recognition for excellent customer service from independent bureaus, consumer groups and rating companies tells us we're doing what we set out to do. And it tells you that you don't have to take our word for it.
We're proud of our BBB Torch and the 2009 Angie's List Super Service Award (for the second year in a row). We have been a BBB Accredited Business since 1998 and currently maintain an A+.
Customer Satisfaction Index
Customer
Satisfaction Rating
98% Customers likely to purchase again based on their experience
93% Average customer rating of overall experience
Twenty Six week period ending 7/20/2010 based on 7234 survey responses.
Ratings examined by Reznick Group, an independent certified public accounting firm. Read More.
Our Customer Satisfaction Index
Since our inception in 1993, we at Next Day Blinds have utilized the services of an unaffiliated third party consulting group to collect data from our "full service" customers. The data we collect is used to generate a measure of satisfied customers and a collective customer rating of overall satisfaction.
Our index was originally developed for internal use only- and as such it has value only to the extent that it has integrity. The internal use of the index is to drive our Company's mission for providing the highest probability of the best possible outcome for our customers.