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Featured review.
January 20, 2012
I am a new home owner in Washington DC, also new to the metro area. Our realtor suggested we try Next Day Blinds and it was the best recommendation I have ever received. Judy came out on Thursday and by 2pm our order was complete. Today, Friday, Jay W. arrived at 930am and installed 12 units in less then 1 hour! The blinds look amazing! He was clean, fast and polite. So in less than 24 hours my whole home is complete!
Kelly N. | Washington, D.C. | Wood Blinds
Customer reviews.
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September 16, 2011
Great service....great product.....and a special shout out to Rick Frederick, our salesman, who was wonderful to deal with and a great sense of humor....and Marvin, our installer who came organized and installed 20 blinds in record time....Thanks Rick and Marvin and Next Day Blinds!
Robert K. | Bethesda, MD | Wood Blinds -
May 27, 2010
Everyone who comes to my home comments on how beautiful the blinds look and how much better it makes my home look.
Marcia R. | Accokeek, MD | Soft Romans -
May 25, 2010
I was delighted that our problem could be fixed so quickly and easily.
Moving the controls to the other side of the blind has made a big improvement!
Susan T. | Catonsville, MD | Natural Romans -
May 25, 2010
I am very pleased with the product and service of Next Day Blinds and have recommended them to my friends.
Barbara S. | Annandale, MD | Natural Romans -
September 15, 2011
Recently I contacted Next Day Blinds to correct a problem I was having with one of my plantation shutters. Even though the shutter was installed by Next Day Blinds a few years ago I was extremely impressed at how responsive and courteous the company representative was when I called about the problem.
But that is not all, for I was further impressed by the employees performance who came to my home. In summary, I found Next Day Blinds to be a quality caring company with employees who exude the highest degree of promptness and performance in servicing.
Ralph S. | Silver Spring, MD | Plantation Shutters -
May 6, 2010
Thank you for being one of the only companies in America of which I am aware with AWESOME, SUPERB, SPECTACULAR, customer service.
I will never use any company other than Next Day Blinds.
Deborah R. | NW Washington, DC | Honeycomb Shades -
February 10, 2010
What's great about NDB is you stand by your brand and promise, "Exactly Right".
Phil B. | NW Washington, DC | Premium Wood Blinds -
May 25, 2010
I truly am very pleased with NDB...very well run organization and responsive to customers needs.
Barbara S. | Fairfax Station, VA | Premium Wood Blinds -
October 5, 2009
We would like to thank you for the wonderful experience we had dealing with the next day blinds family.
Starting from the time we first entered your store till the completion of the installation of the blinds, the quality of the service that was rendered to us was par excellence.
Ashish G. | Manassas, VA | Savannah Shadings -
March 16, 2009
I just love working with NDB! I am treated courteously at every stage and everyone on staff is highly professional.
Next Day Blinds is a company of outstanding quality - unfortunately a rarity these days.
Carla N. | Fairfax, VA | Plantation Shutters -
April 19, 2009
My only problem is if my wife wants more!
Kenneth H. | Leesburg, VA | Honeycomb Shades -
March 8, 2009
It was my first purchase at Next Day Blinds and was very happy with the exceptional service I received from Joyce (Shop at Home Decorator).
She was very professional and very knowledgeable with the products and gave good advice.
Ralph G. | Purceville, VA | Honeycomb Shades -
April 6, 2010
Moving is stressful! Next Day Blinds employees were by far the best people to work with.
Karen S. | Columbia, MD | Natural Romans
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| Independent Agency Ratings | |||||
| We established Next Day Blinds in 1993 with one purpose: to deliver premium-quality window coverings faster than others and at a better price. So from the beginning, customer satisfaction was much more to us than a mandatory marketing phrase; it's the promise at the very core of our business model. | |||||
| To make sure we're delivering on that promise, we ask our customers to rate their experience (through independent, third-party surveys), using the results to guide our internal program of continuous improvement. Achieving recognition for excellent customer service from independent bureaus, consumer groups and rating companies tells us we're doing what we set out to do. And it tells you that you don't have to take our word for it. | |||||
| We're proud of our BBB Torch and the 2009, 2010 and 2011 Angie's List Super Service Award (for the third year in a row). We have been a BBB Accredited Business since 1998 and currently maintain an A+. |
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| Our Customer Satisfaction Index | |||||||||||
| Since our inception in 1993, we at Next Day Blinds have utilized the services of an unaffiliated third party consulting group to collect data from our "full service" customers. The data we collect is used to generate a measure of satisfied customers and a collective customer rating of overall satisfaction. | |||||||||||
| Our index was originally developed for internal use only- and as such it has value only to the extent that it has integrity. The internal use of the index is to drive our Company's mission for providing the highest probability of the best possible outcome for our customers. | |||||||||||
