Ratings and Methodology
The Customer Satisfaction Ratings have been examined by Reznick Group, P.C., an independent certified public accounting firm in Washington D.C. They have been found to fairly present, in all material respects, Next Day Blinds‘ 26-week Customer Satisfaction Ratings as described on Next Day Blinds‘ Internet web site. The examination was conducted in accordance with attestation standards established by the American Institute of Certified Public Accountants and, accordingly, included examining, on a test basis, evidence supporting the Purchase Recommendation Calculation Ratings methodologies and computations and performing such other procedures as the auditor considered necessary in the circumstances.
Methodologies for Customers Likely to Purchase Again:
- From the telephone survey question: What is the likelihood you would buy again or recommend Next Day Blinds to a friend or relative based on your experience?
- Respondent selects a number 1, 2, 3, or 4, with "4" representing the highest likelihood and "1" representing the lowest likelihood.
- Respondents selecting 3 or 4 are considered "likely", respondents selecting 1 or 2 are considered "unlikely".
- Index percentage is tabulated as (# of respondents selecting 3 or 4) / (total number of respondents).
- 1 = 0
- 2 = 33 1/3%
- 3 = 66 2/3%
- 4 = 100%