Reviews and Ratings
Over the past two decades, we’ve built our success on delivering premium quality and outstanding service. That’s why we welcome third-party reviews and customer comments. Not because they’re overwhelmingly positive and flattering (they are), but because they tell us what we’re doing right, and how we can do even better.
Third Parties Rate Us Second to None
We established Next Day Blinds in 1993 with one purpose: to deliver premium-quality window coverings faster than others and at a better price. So from the beginning, customer satisfaction was much more to us than a mandatory marketing phrase; it’s the promise at the very core of our business model.
We’re proud of our BBB 2009 Torch (eligible once every 5 years), the 2015 Angie’s List Super Service Award®, and our Best of Houzz award. We have been a BBB Accredited Business since 1999 and currently maintain an A+.
“I called Next Day Blinds two days before Thanksgiving and they sent a rep right out to measure my windows and I had beautiful new blinds installed for the Holiday. Loved it!”
Read All Our Reviews
“From the selection process to purchase to customer service to installation, everyone was very friendly, helpful and professional. The result - great products and super installation. We definitely recommend Next Day Blinds to others.”
We Take Our Customer Reviews Seriously
Everyone talks about "customer satisfaction." But at Next Day Blinds, we walk the walk.
We’re not interested in cooking up a high rating just for bragging rights. We’re interested in knowing what we’re doing right - and where we can improve.
We employ the services of an independent third party to conduct frequent, in-depth customer surveys. Not just to gather general impressions of the "customer experience." They collect data about everything, down to the level of individual products and features.
What’s more, these detailed results aren’t really for you, the public. They’re for us. By going to great lengths to understand exactly how our customers feel about each product and service we provide, we have the information we need to keep improving every aspect of our business.
So when we share what we believe is an honest measure of customer satisfaction, remember: It’s not to make us look good. It’s how we got to be good - and how we keep doing better all the time.
|AN HONEST RATING|
|Verified by Reznick Group, an independent certified public accounting firm.|
|Twenty-six-week period ending based on 5786 survey responses.|
Our Customers Speak Highly of Us
“Very satisfied with product, initial contact, measuring and installation were excellent, finally I can have privacy, and manage natural light. Thank you.”
Ray + Elizabeth
Shutters | December 11, 2015 | Aspen Hill, MD
“Smooth process from start to finish.The customer service was very good from speaking to the people working in the Columbia store, the measurer coming out, and the blinds being installed. Showed professionalism, and very courteous, answered all of our questions. Only took a few minutes for the measuring and the install was quick too!”
Wood Blinds | November 15, 2015 | Columbia, MD
“Exceptional products and professional installation can’t be beat.”
Honeycomb Shades | August 12, 2015 | Fredericksburg, VA
“Easiest and most hassle-free experience I’ve ever had.”
Vertical Blinds | April 16, 2015 | Lorton, VA
“We continue to be extremely impressed and happy with our purchase and service from Next Day Blinds and will recommend the product and company to others.”
Honeycomb & Savannah Shades | April 20, 2015 | Haymarket, VA