Awards & Reviews
We’ve built our success on delivering premium quality products and outstanding service. Learn more about what our customers have to say about us.
2017 Angie's List Super Service Award®
Next Day Blinds is a recipient of the 2017 Angie's List Super Service Award® for both Washington and Baltimore metros. "Super Service" status is awarded to businesses that receive a substantial number of positive reports (relative to market size) without a negative report during the calendar year.
The Best of Houzz: Customer Satisfaction
Next Day Blinds has been awarded "Best of Houzz" for Customer Satisfaction. The Best of Houzz award is given in only two categories: Design and Customer Satisfaction. The Customer Satisfaction award is determined by a variety of factors, including the number and quality of client reviews a professional received in 2016.
BBB Torch Award for Marketplace Excellence
Next Day Blinds is a recipient of the Better Business Bureau Torch Award for Marketplace Excellence, 2009. The Torch is awarded to a business that embodies all the values held by the Better Business Bureau: trust, integrity and performance. Eligibility is once every 5 years.
Customer Ratings & Reviews
We established Next Day Blinds in 1993 with one purpose: to deliver premium-quality window coverings faster than others with a superior customer experience. So, from the beginning, customer satisfaction was much more to us than a mandatory marketing phrase; it’s the promise at the very core of our business model.
That’s why we welcome third-party reviews and customer comments. Not because they’re overwhelmingly positive and flattering (they are), but because they tell us what we’re doing right, and how we can do even better.
Customer Satisfaction & Survey Feedback
We take our customer survey results seriously. Everyone talks about "customer satisfaction". But at Next Day Blinds, we walk the walk. We’re not interested in cooking up a high rating just for bragging rights. We’re interested in knowing what we’re doing right—and where we can improve.
We employ the services of an independent third party to conduct frequent, in-depth customer surveys. Not just to gather general impressions of the customer experience. They collect data about everything, down to the level of individual products and features.
What’s more, these detailed results aren’t really for you, the public. They’re for us. By going to great lengths to understand exactly how our customers feel about each product and service we provide, we have the information we need to keep improving every aspect of our business.
So when we share what we believe is an honest measure of customer satisfaction, remember: It’s not to make us look good. It’s how we got to be good—and how we keep doing better all the time.
Based customer survey responses from the past 26 weeks, 98% of our customers are likely to buy from us again or recommend us to a friend or relative.
Methodology verified by CohnReznick, an independent certified public accounting firm.
What Our Customers Are Saying
“Very satisfied with product, initial contact, measuring and installation were excellent, finally I can have privacy, and manage natural light. Thank you.”
Ray + Elizabeth
Aspen Hill, Maryland
“Smooth process from start to finish. The customer service was very good from speaking to the people working in the Columbia store, the measurer coming out, and the blinds being installed. Showed professionalism, and very courteous, answered all of our questions. Only took a few minutes for the measuring and the install was quick too!”
“Exceptional products and professional installation can’t be beat.”
“Easiest and most hassle-free experience I’ve ever had.”