We take our customer survey results seriously. We’re interested in knowing what we’re doing right—and where we can improve.
What Our Customers Are Saying
“The salesperson and the installer were very professional. Both were very respectful of my home. The installer even took his shoes off, which was very nice of him.”
“We are going to use NDB again. We are very pleased with all the hard work from NDB.”
“The whole process was very smooth. I am very pleased with NDB's hard work and the integrity of the company.”
“I wanted to commend the installer and his intern. I had to leave on an errand and left them there, and when I got back I noticed that they had gone beyond what was expected of them to clean up and left the blinds in pristine condition after installation.”
NW Washington, DC
Pleated Shades & Vertical Blinds
“I can't stop looking at my blinds and admiring them, the staff was very professional and extremely accommodating especially during the holiday season, thank you.”
“I have used NDB before and I had a great experience. This time was just as good. My installer went above and beyond.”
“Everything went great from start to finish. We are very pleased with how our blinds turned out. All the NDB staff were very professional.”
“I had a very pleasant experience. The installer was polite and very quick during the installation.”
“My salesperson, measurer, and installer all did a great job. This is the third time I have used NDB.”
Silver Spring, Maryland
“I am head-over-heels for my new blinds. I absolutely love them.”
Rose Marie H.
“What I appreciated the most about the process is the ability to go online and view the product and figure out what I want, so that was the most efficient part of the buying process for me.”
“I've bought lots of products from NDB, from shutters to blinds and I've never had any problems with them. They're great.”
Soft Roman Shades
“NDB has a wonderful team and they all did a wonderful job, both at the headquarters and my local store. They were on time and efficient, and it's refreshing to see quality service today when people usually don't follow through on their promises.”
“We were somewhat apprehensive about purchasing shutters for our home because we thought it was going to be a cumbersome experience, but with next day blinds it was a very easy process and we are glad that we choose next day blinds for our purchase.”
“Everything went just fine working with NDB. We have used NDB over the last two or three years and NDB still has all our information still on file which is great.”
NW Washington, DC
“I was very impressed with NDB. They were very quick and did what they said they were going to do. I am very happy with NDB.”
Jack & Carol J.
Severna Park, Maryland
“All aspects of installation were great! Would definitely use Next Day Blinds again."
“I want to share my Next Day Blinds experience. Rosita offered helpful information, answered all questions thoroughly and submitted a prompt and accurate order. I felt no pressure to buy, liked that a lot. The gentleman who measured was on time efficient, professional and friendly. The installer was also on time, efficient and professional. The blinds are perfect and were much more affordable than I expected. The entire experience lived up to your advertising and I am so pleased with the outcome. I will definitely recommend Next Day Blinds to friends and family. In short, Good Job, you have reason to be proud of your organization, standards and staff. Thank You."
“The installation was quick and painless. Our installer was so quiet and quick it was as if he was never there! The blinds look fantastic and everyone here was very happy with them. The icing on the cake was the email I got from Next Day Blinds thanking me for the business and giving me the contact information for the Senior Leadership of your organization."
“My wife and I just had a great experience with your shop at home service. We had a gentleman named Eric and he was extremely helpful in our decision-making process. I can honestly say I cannot recall a better customer service experience than what Eric provided today. We will be sharing our fantastic experience with family and friends. Thank you for having such quality people represent your company."
Bel Air, Maryland
“It all went perfectly—from purchasing to installation. The windows look great. Sorry I don't have more to do."
“My window treatments are beautiful and functional! It was a pleasant experience dealing with the staff at Next Day Blinds. They were very helpful in assisting me in selecting the blinds for my family room. The installer was great too. He came out and installed them perfectly in just a few minutes."
“These people give you the kind of service you'd like to be accustomed to. Good products, knowledgeable and professional staff, great buying experience."
“The whole process was easy and fast. We love the selections we made, and have been extremely happy with the quality. Our installer was amazing too—I've never seen someone be so professional and speedy at the same time!"
“Great company! I am seventy-two and rarely, from any contractor, have I encountered 5-star service from start to finish, with the exception being Next Day Blinds!
You run a company that provides the customer with courteous and prompt service. I shall recommend NDB to anyone interested in the many services provided by NDB.”
Betsy G. W.
“I must say I have used your service and product on two houses and just absolutely love it. As a gift, I had Next Day Blinds install blinds in my son and his wife's house yesterday (36) and they are so impressed with your product, installation and your wonderful customer service.
My family wished all companies were as professional as your company. GREAT GREAT JOB! Thank you again.”
“Great service....great product.....and a special shout out to Rick Frederick, our salesman, who was wonderful to deal with and a great sense of humor....and Marvin, our installer who came organized and installed 20 blinds in record time....Thanks Rick and Marvin and Next Day Blinds!”
“Everyone who comes to my home comments on how beautiful the blinds look and how much better it makes my home look.
Thanks a bunch. Kudos to your wonderful team.”
“I was delighted that our problem could be fixed so quickly and easily. Moving the controls to the other side of the blind has made a big improvement!”
“I am very pleased with the product and service of Next Day Blinds and have recommended them to my friends.”
“Recently I contacted Next Day Blinds to correct a problem I was having with one of my plantation shutters. Even though the shutter was installed by Next Day Blinds a few years ago, I was extremely impressed at how responsive and courteous the company representative was when I called about the problem.
But that is not all, for I was further impressed by the employee’s performance who came to my home. In summary, I found Next Day Blinds to be a quality caring company with employees who exude the highest degree of promptness and performance in servicing.”
Silver Spring, Maryland
“Thank you for being one of the only companies in America of which I am aware with AWESOME, SUPERB, SPECTACULAR, customer service.
I will never use any company other than Next Day Blinds.”
NW Washington, DC
“What's great about NDB is you stand by your brand and promise, ‘Exactly Right’.”
NW Washington, DC
“I truly am very pleased with NDB...very well run organization and responsive to customer’s needs.”
Fairfax Station, Virginia
“We would like to thank you for the wonderful experience we had dealing with the next day blinds family.
Starting from the time we first entered your store till the completion of the installation of the blinds, the quality of the service that was rendered to us was par excellence.”
“I just love working with NDB! I am treated courteously at every stage and everyone on staff is highly professional.
Next Day Blinds is a company of outstanding quality—unfortunately a rarity these days.”
“My only problem is if my wife wants more!”
“It was my first purchase at Next Day Blinds and was very happy with the exceptional service I received from Joyce (Shop at Home Decorator). She was very professional and very knowledgeable with the products and gave good advice.”
“Moving is stressful! Next Day Blinds employees were by far the best people to work with.”