NDB Product & Service Warranties

To ensure your complete satisfaction, every product we manufacture is covered by a Lifetime Product Warranty.

Warranties (Last Updated: November 2018)

Products

Lifetime warranty on our Products. To ensure your satisfaction, every product we manufacture is covered by this warranty. We unconditionally warrant all products we manufacture against mechanical failure or factory defect for the lifetime of the original purchaser. In the event of a factory defect or mechanical failure, Next Day Blinds will, at our option, repair or replace the product at no charge. This warranty does not cover motorization components or defects resulting from abuse, misuse, or improper care or maintenance.

Five-year warranty on motorization components. Motorization components for our products are covered against mechanical failure or factory defect for 5 years after the purchase date

Five-year warranty on finishes. For our hardwood shutters, we proudly warrant our paint and stain finishes against fading, blotching or chipping for 5 years after the purchase date. If the finish on our hardwood shutter becomes so compromised during the warranty period, Next Day Blinds will, at our option, repair or replace the damaged component at no charge.

Services

Installation services are available in our local full-service area of Virginia, Maryland, and Washington D.C. The following applies only to orders where a NDB professional has installed the product. Installation services are not currently available for orders placed through our website.

Ten-year warranty on installation. We ensure that every installation meets our rigorous standards by using only Next Day Blinds professional installers who receive extensive training specific to the products we manufacture and sell. All Next Day Blinds installation services are warrantied for the original purchaser for ten years after the installation date against inadequate or improper fastening to walls, ceilings, or window frames, resulting in mechanical malfunction or failed installation. If a product installed by Next Day Blinds becomes uninstalled as a result of faulty installation at any time during the warranty period, Next Day Blinds will reinstall the product and repair or correct any product damage which was a result of the installation failure.

Seven-year warranty for in home repairs. Should you need to utilize our Product Warranty, Next Day Blinds service technicians will perform these warranted product repairs in your home, free of charge for 7 years after the purchase date, without removing the product whenever possible. After 7 years, you can drop off and pick up your product in any of our showrooms for service or we are happy to come out to your home if you wish to pay our trip fee.

THE REMEDIES SET FORTH ABOVE SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THE LIMITED WARRANTY SET FORTH HEREIN.

EXCEPT FOR THE WARRANTY SET FORTH HEREIN, WE MAKE NO WARRANTY WHATSOEVER, INCLUDING ANY (a) WARRANTY OF MERCHANTABILITY; (b) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; (c) WARRANTY OF TITLE; (d) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; (e) WARRANTY COVERING ANY GOODS OR SERVICES FROM OTHER PARTIES; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.