Answers to the most common questions we get about our Shop-At-Home service.
Is your Shop At Home service available in my area?
Our Shop At Home consultation service is available in:
- Washington, D.C.
- most of Maryland
- northern Virginia
- eastern panhandle of West Virginia
- southern Pennsylvania
Is the appointment really free? Do I really get a no-obligation quote?
Yes- it is absolutely free to have us come to your home and discuss options with you and show you samples and color swatches. During the appointment, your in-home consultant will measure your windows and provide a free quote. There is no risk or obligation with setting up an appointment and having us come to your home. It is the first step to transforming your home or next remodel project.
How much time should I allow for an appointment? How much time does it take?
We know you are busy so you choose the date and arrival time slot that is best for your schedule. When you schedule the appointment, we provide the 30-minute ARRIVAL window of the consultant. So, if you select an appointment block of 10-10:30am, this means that your consultant will ARRIVE between 10-10:30am. There is no set length for the appointment. He or she will spend the time needed to meet your needs to answer questions and provide you a quote. This generally is about 1 to 1.5 hours. Though it can be less or more time depending on how many rooms or windows you are covering, the complexity of your windows, and if you already have an idea of what you are looking for or not.
Example: If you selected a 10-10:30am arrival slot, we suggest you allow 10am-12noon (or a little later) on your calendar for you to work with the consultant. This allows them to arrive at your home and spend the needed time with you to get your custom window coverings just right.
Do I pay extra for next day installation?
No- there is no additional fee if you choose a next day installation date. Our regular installation rates apply. We are delighted to offer this service at no additional cost as another added value to our customers. Next day installation is an option for Next Day Blinds branded blinds and shades. It does not apply to our shutters which take more time for us custom make just for you or Hunter Douglas products which we only resell, not manufacture.
“This was our second time using Next Day Blinds shop-at-home service. The entire process went smoothly. The in-home consultant provided outstanding service. She was professional, extremely knowledgeable of NDB products and made excellent recommendations. The installer was quite efficient; his many years of experience were demonstrated by how quickly he completed the installation. Would definitely recommend.”Linda H.Fairfax, VA